Double Glazed window and door units are heavy, and the correct lifting and installation techniques
and equipment should be used to prevent personal injury and damage to the products.
Jiaxin Window Systems products are manufactured using the highest quality materials and finishes and when
properly handled, installed and maintained, offer many years of reliable service. This information is only a guide,
please contact JWS, your builder or professional installer for more detailed information.
Builders - Home Owners
When installing windows and doors it is important that the installation is done correctly using the best industry practice for your type of construction method to conform to the relevent Australian standard, particularly with regard to fixing and flashing. We have detailed installation guides available for our products.
There are precautions that need to be taken to ensure the products are kept in the best condition during the construction process.
Our windows and doors are shipped with extensive protection to avoid damage and also have protective tape on the
front surface of the aluminium profiles. This tape is only short term protection ( maximum 2/3 weeks in the sun and
should be removed within that time.
Window products are particularly vulnerable prior to installation and should be handled and stored with care. Window products are particularly vulnerable prior to installation and should be handled and stored with care.
(1) If products are stored on site, carefully stack vertically if possible without distorting the frame, keep off the
ground and cover to protect from the elements.
(2) Wet trades must ensure that any cement, or plaster type material that comes into contact with the
aluminium frames, glass or hardware is cleaned off immediately before the material sets.
(3) Keep construction dust , mortar, wet cement and brick cleaning agents and render from any contact with the
aluminium, hardware of glass, before during and after installation, if contaminated wash off imediately using clean
water to avoid permanent staining or damage.
(4) DO NOT use acid to remove mortar stains otff he frames, glass or hardware. If acid is used to clean brickwork
make sure it is thoroughly washed down to avoid acid which may leach through the brickwork to the window frame.
(5) Keep the tracks of sliding doors and windows clear of sand and wet products as this can damage the roller
(6) Do not use frames to support planks or as tempoary scaffolding.
(7) Cover the frames, glass and hardware during painting of the project, splashes or overspray may permanently
mark the finish.
(8) Door sills and other access points subject to traffic during construction must be protected to avoid sill damage.
(9) When the project is complete clean up with mild detergent and rinse with clean water, doors and windows must
NOT be cleaned with ant blade, scraper or abrasive cleaner.
All Aluminium Windows & Doors
External aluminium surfaces of windows and doors should be washed with clean water and a mild detergent at least every three months. A soft sponge or similar should be used to avoid scratching the glass or aluminium.
In coastal or industrial areas where the environmental conditions are more demanding, the cleaning program
should be carried out on a monthly basis. Abrasive, chemical cleaners or steel wool should not be used as
such methods may result in damage to the glass or aluminium surfaces.
Flyscreen’s can be cleaned by vacuuming or washing thoroughly using a soft brush.
Opening sashes should be operated on a regular basis to ensure the sash hardware continues to operate
Drainage slots should be checked on a regular basis to ensure they have not become blocked with residual
dirt or grime.
Awning/Casement Windows & Casement Doors
With sashes open, the sash and opening perimeter should be cleaned regularly and kept clear of dust and
foreign matter. All door and window operating hardware should be cleaned and operated regularly to ensure a
smooth operation. Lubricants should not be used on casement stays, as this will affect their operation.
Sliding Windows & Sliding Doors
Sill recesses should be regularly cleaned and kept clear of dust and foreign matter. A brush and vacuum
within the track area can be used to do this. Door locks should be checked from time to time for satisfactory
operation and may require adjustment to compensate for building movement.
Door rollers are factory set and should not require any adjustment. However, if, due to building settlement, an
adjustment needs to be made, the door panel must first be lifted to relieve weight from the roller assembly.
Adjustment should be made using a Phillips head screwdriver or Allen key, whichever is applicable.
Bifold Doors & Windows
Top and bottom tracks should be regularly cleaned and kept clear of dust and foreign matter. A brush and vacuum within the track area can be used to do this. Door locks should be checked from time to time for satisfactory operation and may require adjustment to compensate for building movement. Any adjustment of bifold rollers should be conduted by professional installer or your builder with provided information from JWS.
It is recommended that all glass surfaces be kept clean by prompt removal of all dirt or other contaminants.
Clean water and, in some instances, a small amount of mild detergent should be used. After washing, any
detergent residue must be thoroughly rinsed away with clean water. Under no circumstances is any form of
blade, scraper or abrasive cleaner to be used. Stubborn dirt or residue should be lightly sponged off to avoid
scratching the glass.
The frequency of cleaning required will depend on environmental conditions such as proximity to the ocean or
industrial areas. As a general guide, glass should be cleaned at least quarterly.
Insect and Security Screens
Clean screens 3 to 4 times per year in normal use, if within 5 kilometres of salt air this may need to be done